Information & Communications Technology Solutions
A successful, goal oriented executive with 25+ years experience in new and existing account development, management and retention in highly competitive, complex, technical sales situations.
People & Processes:
Audit/assessment, discovery, business case development, complex decision/deal management and financial negotiation skills. Organizational change, small team leadership, individual coaching, staff recruiting and development, customer relationship management , retention, revenue assurance and P&L management.
Access control, automated metering infrastructure (AMI), broadband networking, customer information systems (CIS) , customer relationship management (CRM), contact center systems, call recording, cloud computing, collaboration, desktop monitoring & maintenance management, data storage solutions, iptv, Infrastructure as a Service (IaaS) , IP-VPN intelligent traffic management, meter data management (MDM) system, MPLS, Physical security information management (PSIM), physical and cyber security, telecommunications networks (terrestrial, wireless, microwave), unified computing system (UCS), VPLS voip, video conferencing, video surveillance, video analytics, video management, SDN, smart grid, wireless access, Wifi and wide area networking. .