Information & Communications Technology (ICT) Solutions
Senior executive with 30+ years successful experience helping clients/customers realize desired outcomes through information and communications technology.
People & Processes:
Audit/assessment, discovery, business case development, complex decision/deal management. Organizational change, small team leadership, individual coaching, staff recruiting and development, customer relationship management , retention, revenue assurance and P&L management.
Access control, automated metering infrastructure (AMI), broadband networking, customer information systems (CIS) , customer relationship management (CRM), contact center systems, call recording, cloud computing, collaboration, desktop monitoring & maintenance management, data storage solutions, iptv, Infrastructure as a Service (IaaS) , IP-VPN intelligent traffic management, meter data management (MDM) system, MPLS, Physical security information management (PSIM), physical and cyber security, telecommunications networks (terrestrial, wireless, microwave), unified computing system (UCS), VPLS voip, video conferencing, video surveillance, video analytics, video management, SDN, smart grid, wireless access, Wifi and wide area networking. .